Every company today hires a person with a designation ‘System Administrator’. Similar to all other profiles, management in each company expects this person to have certain requisite qualities that make him suitable for this role. These skills are not just technical ones but a level ahead to define how an individual should perform in that particular role.
There are many experienced IT System Admins – Tech Blog online that list down technical skills along with certain personality traits that these professionals should unswervingly possess. Highlighted below are the skills that take to get this kind of position:
Technical Skills: For a system administrator, it is vital to possess updated technical skills, it being the backbone of this profile. Such skills are called upon in routine and must be in line with current role.
Ability to Handle Pressure: The job of a System Administrator can be hassled in cases when the system goes down. The pressure is such where people report delay in work and he is looked up to for help and assurance regarding when the application will be up again. Where on one hand the revenue gets affected when the system goes down, it also creates a lot of upheaval within the environment.
Customer Service Skills: Listed as one of the most important skills in IT System Admins – Tech Blog, a System Administrator interacts with staff around, addresses their problems and aims to resolve the same. Attending to internal customers and keeping them happy is a prime expectation.
Writing Skills: May sound strange to some, but a system admin must have decent writing skills to be able to write clearly. He/she must be hands-on with the IT documentation which are easy to be used and understood.
Learning Skills: Any professional hired must have openness to learning. A system admin must be able to learn new things rapidly that too without guidance. There can be scenarios when the admin can be called upon to do something which he /she hasn’t learned or done in past. It can vary from installing a new product or troubleshooting any issue arising in any existing product.
Networking with Individuals: A system administrator must have the required skills to go around and keep contacts everywhere. This network of people must be able developed to impart basic understanding to troubleshoot problems.
Disaster Planning: This person must command expertise in handling a situation where ‘Anything that Can Go Wrong”. It all goes at a convenient time wherein an admin must be ready to handle such situations with advance planning. This can happen at any given time thus, one must be prepared for it. This person must work with farsightedness and serve the ability to think the possibilities and plan for them.
Troubleshooting Skills: Person hired for this job must be skilled to handle any given problem. The way it is to be done is the art that he/she has to figure out. The test of skills comes into play where some problems are persistent and can involve carrying out research to figure out a resolution. Such scenarios bring tough challenge and question to one’s technical skills. Every firm needs a system admin who can not only fix the normal problems in the IT infrastructure, but do the same in a speedy manner.
Besides all what is mentioned above, there are three major categorizations of skills that include technical, interpersonal, and management. A system administrator must work on all these areas to have a successful career. Companies these days look for something beyond the usual IT certifications that make them hire a good systems administrator.